Anonymous
map-marker Dallas, Texas

Scam! Jumbocloseouts

I too was scammed by jumbo closeouts. I navigated to the site via ESPN.com, the advertisement offered 300 free bids; what was not revealed was a$150 charge would automatically be debited from my credit card. I challenged the company and got no where; they gave me the run around. I called their office and was drected to email them. I emailed two or three times, prgressively being more direct until finally i got a response that informed me that I agreed to their "terms and conditions" and that I was not elidgible for a refund. Jumbocloseouts' still has my money and I got nothing in return. This is one of the greatest "apparently legal" scams in Internet commerce. Stay away from these types of websites unless!
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Loss:
$150
Anonymous
map-marker Houston, Texas

Jumbocloseouts.com is the definition of fraud

This company misleads you and do not clearly state their terms just to trick you out of your hard earned money. I have filed a complaint with the FTC and I will also file complaints with the California Attorney General as well as the BBB of Los Angeles. That's just the start of it. I will also do a social media beat down on Jumbocloseouts! They need a physical beat down too! They are lucky I live in Houston and not LA. This type of internet trickery is disgusting. Don't feel bad folks, these type of people will get what they deserve. We will get our money back. I have faith in my country and it will right this wrong.
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Loss:
$150
1 comment
Guest

I hope you will contact me to inform me on the process of a possible group suit if you know. :-) Fred

Consultingjill S
map-marker San Jose, California

Jumbocloseouts.com should be giving refunds !

I'm just like everyone else who got ripped off for $150-, they are stealing money and not going to jail? My $5- face cream cost me $155-. I tried to get a refund and called many times and many people and they would not do anything to help me. There was no disclosure of the money being charged to my account. This is pure criminal and they need to pay! I called them and asked to have this cancelled and get a refund to my account. (I gave my credit card information thinking they would debit the card when I won a bid) They told me "Sorry, NO REFUNDS!" So I called my credit card company-they said since the disclaimers on jumbocloseouts.com home page clearly states "no refunds" and that you will be charged $150 for 300 bids, there was nothing they could do. The bank did not want to hear anything about a phantom page link, end of story.
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1 comment
Guest

Banksters stealing money too, but no one went to jail yet. What is your point?

Gulianna Nwv
map-marker Bay Shore, New York

Free trial was not free they charged me $150.00

After complaining about the charge to my credit card they would not refund my money. I waited to see if there was something I could bid on and the garbage they displayed was not worth anything. They continue to post the same item over and over and the selection is multiple of this same items. I had send an email to their customer service asking if they were going to add a different variety and I did not receive an answer. Now the site is no longer available and I had $150.00 in this account. I just found this complaint site while trying to locate jumboclosouts again
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Anonymous
map-marker Albany, New York

Jumbocloseouts.com stole money !!

This company should be shut down, i have printed copies of your terms and condition before and after i complained about you stealing money from my account. the terms and web site were changed after i complained. his has been passed on to my bank, the state attorney generals office and the federal computer crimes division. I will also be posting this information to every news and media site i can find as well as ever social networking site. i will be sending the e-mail to you as many times *** possible until i am contacted and refunded the full amount. I was reading a news article about your company, and thought i would give it a try, i read the terms and conditions, and proceeded through the registration process. entered my info and clicked continue...that next thing i new i was charged $150.00. I never clicked anything that said "order bids, purchase bids" no where in the terms and conditions does it say that there is an automatic charge for registering. there was no "confirm you order " message. nothing at all...i see after that fact that on the opposite side of the page there is a window that says all this with "full bidding access" no where does it say this is what you are purchasing by registering. I would lie a full refund..this has left me with $14.00 in my checking account until this is straitened out. I am not very happy
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Loss:
$150
72 comments
Guest

I have not checked out this company Jumbocloseouts for over a year at least because I too was charged $150 and thought there was nothing I could do after writing e-mail after e-mail to the bogus company!! Can anyone out there tell me the process I should follow to complain to the proper people???

I am giving my e-mail address only for your friendly responses. Thank you for any help you can provide!!

e-mail is retire4golf-fun@***.com

I would appreciate any positive response you can give.... Fred

Guest

I was also ripped off by JUMBOCLOSEOUTS.COM. We need do soemthing together to get our money back.

The site is gone. But there must be something we can do.

Thanks

Guest

:sigh I too was RIPPED off. I did the same as the person who's post I read.

I registered and I too was charged $150. I called and complained to Jason #108 and he said, "sorry, you can bid but we won't be refunding any money." Never won a bid, although I tried, and never got anything for my money. And you wonder why "we the people" don't ever trust sites and people in today's society. I read through everything and I was taken advantage of.

That was back on 8-2-2010 so today 10-2-2011 I saw a note in my computer bag about this so I thought I'd check and see if I could WIN something.

Opened it and found the entire site is now gone. I hope they get arrested for false advertising.

Guest

I agree, we need a class action law suit. If any one heads it up, contact me please. ChrisGregory77@***.com

Guest

I also lost money without my authorization. Then when I tried it to see if they were legit I won the bid but didn't get what I was bidding on!

I reported to BBB and FBI to no avail. There bidding item, the few they had, never changed. Then now there's nothing. I have screen captures of their dwindling bid items!

I would be interested in that class action suit! Please contact me @ kingsbaby@***.net when starting the suit.

Guest

also scam like all the above want my money back there should be something we can do

Guest

I fell for the same baloney and have not recieved my money back yet and when I go to the website it locks my computer up does a self reboot. Somebody sue these bastards. I will join you.

Guest

the same thing happened to me. go charged $150 for 300 bids.

never saw anything about them doing this. stay away from this company

Guest

I have been going thru the same for months. They refuse to reimburse me $150 that was deducted from my account. I'm at my witts end.

I did not sign up for such a ridiculous offer.I have explained to them over and over.

what can I do?

Guest

Again another scammed person. I am sick of these crooks.

Please is there anyway to get our money back?

I DIDN'T Buy anything!! Just got robbed!!!

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ed b Tqj
map-marker Marietta, Georgia

Jumboclose

i to was charged $150 for 300 bids. never saw how that happened?? tried to get my credit card company to void but they said they couldn't. jumbo close said they don't give any refunds but they did refund me $50. i'm still out $100. stay away from this company. they say they tell you about the charge but i never saw any charge and never saw any thing saying do you want to continue. one big rip. very bad way to do business. stay away. stay away. stay away. stay away. stay a way...stay away.
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inci k
map-marker Washington, District Of Columbia

Deceptive fee upon sign up.

signing up for site - did not state a feewould be paid. could not get money back. now site is down. their refund policy is impossible to adhere too. they word it so they will never have to give money back. this is a rip off and goverment should stop this. Lawyer i have can do a class action suit for 400 million dollars if that is what they want. let's all get these people to back back and go to jail. there are other site like these out there that are also no good. the old saying nothing is free.
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Loss:
$150
4 comments
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nancyf F
map-marker Philadelphia, Pennsylvania

I was scammed by jumbocloseouts.com too. It's sickening.

I was scammed by jumbocloseouts.com too. It's such a sickening feeling to be violated like this. I too thought it was legitimate since I came to the website through a link from Fox News. They even streamed a little video on their homepage from the news people touting the idea of these penny auctions. So I thought I would give it a try since they were offering 300 "free bids" and I thought it would be fun. I followed their instructions and used the promotional code "BONUS" when I registered, which was supposed to get me the 300 free bids. (Now I can't even find this offer or the news video that was on their website – it's gone). THE BIG SCAM IS THAT 2 DAYS AFTER I REGISTERED FOR WHAT THEY CLEARLY ADVERTISED AS 300 FREE BIDS, I DISCOVERED THAT THEY HAD DEBITED MY ACCOUNT $150. I reported it to my bank's fraud department, and the bank generated a 3-way conversation by calling the number for jumbocloseouts.com that was listed on the debit card statement. The person identified himself as Tony and he said he did not work specifically for jumbocloseouts.com but was merely "a call center for internet based companies" and he worked for numerous internet companies. However, he had us go to the jumbocloseouts.com website and proceeded to point out the "Terms and Conditions" of the company (accessed by clicking on a little logo on the bottom left of the page). He said this should have been done prior to registering (but no layperson would have known to do it). Somewhere in the fine print of their multiple pages of "terms and conditions" it said that there is a $150 registration fee which gets you the first 300 bids for the auction. However, Tony didn't seem to have any knowledge whatsoever of the enticement that I was given in big bold letters on the homepage offering 300 free bids if you joined by a certain date by writing the word BONUS on a line labeled "promotions". That was the way that I was pulled into the registration process – and in the process I gave my debit card information and my address (so they could "send you the merchandise when you win!"), and just like that I was scammed! There was never any mention of a $150 registration fee throughout the entire registration process. There was no checkout or confirmation of charges - I had no reason to think that any money was being debited (stolen) from my account. I used up what I thought were the 300 free bids trying to win the big ticket items and I bought a couple of pieces of junk in the process - a necklace and a men's bracelet for under $4 each just to get started (and paid the shipping costs of $9.99 each which I'm sure is more than the product is worth). It remains to be seen if I'll ever get the products. I'm also embarrassed to report that after my 300 "free" bids were used up I auctioned for a 250 bidpack and "won" it at the bargain price of $48. To date my account does not reflect the bidpack I paid for, which I now know to be worthless anyway. Since I used a debit card there was no way for me to put a stop on any of these charges which total about $225.00 for the "registration fee", the junk I "won" in the auction, the shipping costs, and the bidpack. My bank tried to help but it seems to be futile because I can't reproduce the phony promotional offering, and there is mention of a registration fee in the "terms and conditions". They told my bank rep that I just didn't understand the terms!!! Then they said I used the 300 bids so obviously I got what I paid for! What a hateful company. He then told me that any disputes have to be put in writing and sent to support@***.com. So I will take that next step, which my bank rep also advised me to do before they can proceed further. I was one of many who was robbed, which is evident when you do a search of jumbocloseouts.com on the internet and find so many other people in the same distress as me. If there is anything I can do, I will do it. I'm willing to work to get some kind of justice. Keep the communication going here.
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Loss:
$150
15 comments
Guest

I am also out 150.00. They told me I would have to go to a site to tell them my complaint but I was unable to send it.

Lisa Wcr

Dear Customers,

As A representative of Jumbo Close Outs, I would like to first explain that the Terms & Conditions are clearly displayed on the credit card page.

We may be reached in confidence by telephone and/or email correspondence via…

For Website, Account and General Support:

Telephone: 888-389-****

Email: support@***.com

For billing support:

Email: billing@***.com

Thank You

Guest

This company is definitely a fraud. These people must be laughing at how their misleading tactics get them $150 a pop for each person who gets sucked in.

I emailed them to tell them I thought I was signing up for 100 free bids as their misleading advertisement (of course I did not know it was an advertisement when I read it… it looks like it is from a Memphis TV News Station) says and they basically emailed me back and said tough luck.. our terms and conditions say you are paying $150 for 300 bids. I hope everyone who is getting scammed is reporting them to the BBB like I did and if anyone ever considers a class action law suit..

I AM IN! These people need to be shut down!

Guest

i to was ripped off, i saw it on fox news and assumed it was real the owners must be on drugs. i would highly recommend staying away from jumbocloseouts.com

Guest

DON'T FALL FOR THIS PRANK. AS ALLURING AS SPEEDYBUYS ADVERTISING IS, YOUR CHANCES OF WINNING AN HDTV FOR 90% OFF RETAIL ARE ABOUT THE SAME AS HITTING THE POWER BALL LOTTERY!

And there is no guarantee that you will get anything you win because CROOKS LIKE SPEEDYBUYS make their own rules !!

Yes, exactly right. I did the same thing on the sign up. I don't think they can legally charge your credit card unless they show the amount of the purchase and what you are purchasing on the registration form. This is a scam. You see those big HDTV's that are selling for pennies? Huh, do the math. My first 7 bids went to one that was up to $120. Bidding starts at below $20. Each bid increases the price by one cent. Just this increase of $100.00 works like this:

$100 X 100 penny bids = 10,000 bids at $0.50 per bid = $5,000!! Speedybuys collected over $5,000.00 for a $700 LCD.

I too, have requested a refund from Speedybuys and I anticipate a denial of such in a day or two. So I will have my credit card bank charge it back on reasons of misleading and fraudulent conduct by this online scam.

If the bank won't charge it back then they will be listed as co-conspirators in my law suit.

Guest

JBO--funny funny comments!! there must be millions "behind the curve" then...check the scoreboard. my team's winning.

Guest

They did the same thing to me. Fortunately, I used a credit card and will stop payment to them. I will also report them to the BBB - if I can find them!

Guest

I was scammed by speedybuys.com. Exact same scenario.

Don't be surprised if jumbocloseouts are the same scammers as speedybuys. I just received an email from support that said the BBB is a complete joke and "You can have us investigated, we have had an ex federal attorney review our site before we launched. We are one of the few legitimate ones out there and the hundreds items sent a day with tracking numbers to prove. If any false info is claimed you will get a counter suit from us." I never got the 300 free bids in the beginning that they tout at registration.

I can not find their address anywhere even though Terms says it's listed at the top of the page.

If anyone knows where they're located, please let me know. I, too, will be happy to join a class action suit.

Guest

Before you sign up for anything you should educate yourself, other wise known as Due-Diligence, The $150.00 you where charged is the 300 bids, so you have to buy bids at .50 apiece. It's all on the page.

bld61, You particularly are not used to investigating things on your own, but simply taking anthers word for it. If you believe what Fox news A.K.A(Fixed news) reports.

You are behind the curve. I suggest you educate yourself, and stop crying javascript:ac_smilie(':cry')

You probably thought Y2K was real alsojavascript:ac_smilie(':grin').

Guest

bld61.. Anyone that watches Fox news is a fool

View more comments (14)
Terry K Lzg
map-marker Satellite Beach, Florida

Re: Jumbocloseouts.com; incorrect information

After FINALLY getting through to the customer service number at Jumbocloseouts.com, I was told that CPA Fuel, and Arin Aghajani, do not own Jumbocloseouts.com; rather, they did the internet marketing for them, and have since disassociated themselves from Jumbocloseouts.com. They have had to take legal measures to protect themselves and their reputation from being incorrectly associated with Jumbocloseouts.com. I apologize for the incorrect information. But I strongly advise everybody to use due diligence before joining any internet bidding site. The correct address for Jumbocloseouts.com is: 2658 Griffith Park Blvd., Los Angeles, Ca. 90039. I have been told that their billing manager is S.J. Williams., and complaints should be addressed to him. I hope this information is helpful.
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Rodney E Vgf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Livingston, New Jersey

Jumbocloseouts.com is totally dishonest and fraudulant

Mr. William S.J., Jumbocloseouts.com, Billing Department Chair, I have 4 additional questions in response to your email ".If you have any further questions please let me know." as follows: I gather from your email, you have no intention of refunding my $150.00. (1) Am I correct? (2) How does that make you a reputable company when I received nothing for my purchase? I have again notified my Credit Card Company and they will and have processed a dispute refund. Your statement that, ".The $150 charge is clearly stated on the shipping info and payment page." is a false statement. I never received a "shipping info and payment page". Under no circumstances was I ever "provided" information that a $150.00 charge was/would be made to my credit card. Please provide this apparent "proof of purchase"! (3) Can you provide this page with proof I signed and authorized a $150.00 purchase? You have a choice - (A) you can refund my $150.00 amicably since I made no purchase or was provided anything you claim you provided me or (B) my Credit Card company will dispute and back up my claim and you can fight this for as long as you would like. I certainly will. (3) What choice do you plan to make, (A) or (B)? Last of all, if you elect to not refund my money, you can be sure I will inform anyone and everyone I know that your "penny auction", as I have since learned your industry is called, is bogus and totally a rip off to anyone who unwittingly goes to your site. I will make a point to email, twitter, facebook and notify everyone in my network of what a disreputable company/organization you are!
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alivia Qft
map-marker Greensboro, North Carolina

Scam you out of money

I WAS ONE OF THE PEOPLE THAT GOT SCAM BY JUMBOCLOSEOUTS BIDS. I FILL OUT MY INFORMATION BE FOR I KNOW THEY HAD TOOK 150.00 OUT MY BANK ACCOUNT. SO I CALL MY BANK AND THEY GAVE ME MY MONEY BACK. BUT THEY HAD TO INVESTIGATE MY CASE,THEY INVESTIGATE FOR THREE MONTHS.WHEN THEY SEND BACK THE PAPER BACK TO ME SAIDING THAT JUMBOCLOSEOUTS I FILL OUT INFORMATION AND ACCEPT,THE TERMS.SO I HAD GIVE THE MONEY BACK TO MY BANK SO I DID NOT MAKE ANY BIDS BECAUSE IT WAS OVER THREE MONTHS AND LOST MONEY PLEASE DO NOT GO ON THIS WEBSIT AND LOSE YOUR MONEY ON BOTH ENDS.
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Terry K Lzg
map-marker Satellite Beach, Florida

Jumbocloseouts.com; fraud, deception; here is their business information

Re: Jumbocloseouts.com; they stole from me just like many others. I wish I was closer to where they are. They are owned by CPA Fuel Marketing, who also owns other questionable (fraudulent) concerns, and is or has been the subject of several legal actions. Their address is 801 North Brand Blvd., ste. 620, Glendale, Ca. 91203 (8**-**4-2195), and/or 2125 Maginn Dr., Glendale, Ca. 91202 (8**-**6-4214). Their CEO is Arin Aghajani. He has a very competent legal network sheltering him. Their website has been changed, and now offers only a few junk items. Like many others, my credit card dispute was unsuccessful. Contacting them is next to impossible, and they are uncooperative if you do manage to get a response. I am ready to cooperate in ANY type of action to shut these people down, and return money to the victims like myself.
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Trenidad H
map-marker Reston, Virginia

Jumbocloseouts.com is a Jumbo Fraud

Jumbocloseout.com (AKA, wetrickyouforyourmoney.com) After this phantom registration that robs your account of $150, you're sent on this angry but embolden campaign of recovery.The encouragement to try for free is the beginning of their scam. I don't care how long it takes, I will get my $150 back. Jumbocloseouts.com is a misleading and fraudulent company. We should all come together on a class action law suit against them. This type of thievery has to stop in our great country. Lets put them out of business. That is, if they are not out of business yet.
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GB A
map-marker Boaz, Alabama

Jumbo Closeouts - Zero Complaints on BBB

I recommend that everyone registering a complaint here also go to the Better Business Bureau (BBB) website. It will have a big impact on getting Jumbo Closeouts to refund monies. They will be forced out of business if they don't rectify the issues. The BBB does not have a listing for Speedy Buys or Jumbo Bids. Here is the link to the full profile on Jumbo Closeouts from the BBB. http://173.247.177.254/Business-Report/Jumbo-Closeouts-10009**** Their current BBB rating is a 'C.' Most good companies have an A or A+ rating. Jumbo Closeouts (BBB Company ID: 10009****) 2658 Grifith Park Blvd. Suite 381 Los Angeles, CA 90039 Tel: (888) 389-****
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17 comments
Guest

Why would the BBB allow this company to last this long:? I was fed up with them after a few hours of bibbing.:grin But this is America. William

Bill Dhm

Jumbo-ripoff 9/10 SOLD me 150 FREE bids for $150.Now, the same 5 crappie items have been auctioned forever!I don't intend to bid or do any business with this veryyyy unreputable company,so how can I recover any of my investment??

Guest

Last June Jumbocloseouts deducted 130.00 from my checking account and refuse to refund my money. I was not told about any fee. In fact, I had no idea until I saw the charges on my credit union statement.

Guest

I called for a refund,and was told to send the dept. a request for a refund via e-mail,2 months later,no refund to my credit card,I never used the bids!!!!!!!! Total SCAMMMMMMMMMMM!!!!!!!!!!!!!!!!!!!!!!!

Guest

jumbo CROOKS GE MONEYCREDIT CARD DIDNT HELP

Guest

Refused to give me anymore then 75.00 Now i am flooded wiht emails from other auctions clearly they sell your info.

I filing a complaint at BBB to get the rest.

Guest

It happened to me. I called and told me that can't get refund at all.

They really are very rip off. Pls don't bid or anything with them at all.

Guest

Attorneys are investigating allegations of fraud and deceptive marketing practices by penny auction websites. If you believe that your consumer experience with a penny auction website might have violated state or federal law, please contact auctioninvestigation@***.com with a description of your experience.

The following websites are some penny auction sites that have been subject to online consumer complaints:

Swipe Bids / Swipebids / swipebids.com

Jumbo Closeouts / JumboCloseouts / jumbocloseouts.com

Bid Hustle / BidHustle / bidhustle.com

Designer Bidz / DesignerBidz / designerbidz.com

Travel Bidz / TravelBidz / travelbidz.com

Again, please contact auctioninvestigation@***.com if you are interested in learning more.

Guest

Same as others. Page I signed on said nothing about the $150 for 300 bids being added to my account.

Add it up a $100 bid brings them $5000 in bid money so their final bids can be low. They offered me $75 back but I am going to the bank where my card is issued tomorrow.

Guest

15 emails and several state the fee is on the shipping payment page where you wont see it They also change the site page after you come back and log in where it then and only then shows the charge.

They agreed to only refund half and still have my info I dont expect to see the refund so I will be filing on the bBB

Please go report them It appears they refund after you do according to the VVV site I looked at.

Total scam.

Can you imagine all the money they have from this.When will they get shut down????I went from a online news link never got my free 100 bids either The link is all over the internet advertising 100 free bids.

View more comments (16)
Louis M Jjl
map-marker Miami, Florida

Jumbocloseouts did not send merchandise won& paid for on their website

After learning that jumbocloseouts got over on me for $150.00,I proceeded to play their game and try to reduce my losses by bidding on gift cards.I won an auction for a $50.00 visa on 9/11/2010 and won another auction for a $50.00 Walmart gift card on 9/13/2010.Thereafter, on or about 9/29/2010 I inquired with jumbocloseouts as to the status of my gift cards and was told they were on backorder. hat a runaround...... I waited a couple days and inquired again and was told to send an e-mail to their support dept. I did and have not received a reply.So I called again and was given 500 free bids as a courtesy and told that the support dept would be notified w/urgency.till no reply to my e-mail and I havnt used one single bid of the 500. I guess they figured I would win and pay for more auctions.Not hardly when I cant even get the merchandise I won and paid for. The people out there seem to be complaining about the initial$150.00 they spent.I got ripped off for $150.00 plus (3) three auctions I won and paid for totalling approximately $250.00.
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1 comment
Guest

This is the same thing that has happened to me. This website needs to be reported to the Better Business Bureau.

Garey G
map-marker Houston, Texas

Jumbocloseout.com tricked me into giving cc number then took $150 from me

I came accross a promotion on Fox News website about a new auction site called Jumbocloseout.com. I thought I would check it out. In order to go to the auctions, I had to register and was promised 300 free bids. When I registered, they immediately charged $150 to my cc which I did not knowingly authorize. I called and e-mailed them to cancel my registration but they refused to refund my $150. The site is worthless to me and I was tricked into supplying my cc number and was not told that they were going to charge me just for registering. Had I known, I would never have registered. I am truly embarrassed that I fell for this scam but have learned my lesson. I want to warn anyone else to stay away from this dangerous and deceitful website.
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3 comments
Guest

Same thing happened to me also.

This is a scam that cost me $150

Guest

Same thing happened to me.

Henry L Xyh

Fox News is also helping to bring this Jumbocloseout.com to the consumers. Fox News should be responsible for this scam also. This is not the first time I see Fox News helping a crook to steal money from honest consumers.

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